Coronavirus (COVID 19) Information

Coronavirus (COVID 19) 

We are closely monitoring developments regarding the coronavirus (COVID-19). As always, protecting the safety and health of passengers, crew and staff are top priorities for the Galveston Wharves.

According to public health officials, the current risk to the U.S. public from this novel coronavirus is low, although the emergence of any new virus presents a challenge to public health and health care systems.

While no suspected or confirmed novel coronavirus cases have been reported in Galveston County, the Galveston Wharves, the cruise and shipping lines that berth here, and other decision-making entities are continuously monitoring the situation.

We are implementing measures to ensure the health and well-being of passengers and employees. In response to this new virus, the port has increased the use of virus and bacteria-killing disinfectants, additional cleaning in the cruise terminals including restrooms, and increased deep cleaning to “high touch” areas like handrails, escalators, elevator buttons and restroom doors.

Health officials continue to emphasize the risk to the public is low and people should continue to follow proactive preventative procedures including washing hands frequently and staying home if sick.

Coronavirus is a fluid situation and we continue to work closely with various federal, state and local agencies and officials to follow their recommendations and to share updates, guidance, and information on what actions need to be taken.

The U.S. Centers for Disease Control and Prevention (CDC) announced the first case of 2019 novel coronavirus in the United States on January 21, 2020.

Port officials will provide updated information when received. 


Under current circumstances, the U.S. Coast Guard, CDC, Galveston County Health District, and U.S. Customs and Border Protection, have absolute authority during any public health incident, including issues related to any infectious disease. These agencies dictate the protocols, and the port follows them.

Cruise Lines

Carnival Cruise Lines and Royal Caribbean Cruise Line Cruise Operations-                                                               Embarking

  • Mandatory questionnaires properly filled out by all passengers.
  • Questionnaires are managed by cruise staff prior to the screening secured areas
  • Depending on the answers, further screening and/or denied boarding will take place
  • Masks will be provided to the secondary screening individuals
  • Temperature screening for all passengers prior to the secured area.
  • Automatic denial of boarding with individuals with a fever (100.4) or low-blood oximetry (<90%).
  • Healthcare professionals are on location to provide guidance and conduct further screening.

Carnival Cruise Lines and Royal Caribbean Cruise Line Cruise Operations-                                                                  Disembarking

  • Notification of any individual(s) showing the symptoms of the COVID-19 virus shall be made to the USCG- MSIB 09-20.
  • The USCG, CDC and the Governor’s office have the full authority on a suspected cruise ship situation.


Cruise Lines Internation Association (CLIA) announced that ocean-going cruise lines will be voluntarily and temporarily suspending cruise ship operations from U.S. ports of call for 30 days as public health officials and the U.S. Government continue to address COVID-19.


As of today, CCL and RCCL  are implementing additional screening measures.

Carnival Cruise Lines
Screening the temperature of all personnel that interacts with cruise guests This includes shore staff, ILA, officers etc.

Royal Caribbean Cruise Lines
Screening the temperature of all personnel entering the vessel. This includes passengers, vendors etc. 

Galveston Wharves @Port of Galveston- Cruise Terminals

  • Additional custodial staffing for cleaning of restrooms, terminal and the gangway during and after cruise operations (hospital-grade disinfectants)
  • Screening locations identified within both terminals
  • Quarantine locations identified within both terminals
  • Disembarking suspected passenger(s)/crew procedures have been established by the Port, GCHD and UTMB.


Public health officials recommend personal hygiene and frequent hand washing as the best way to prevent illness.

  • Remain home if  you are sick 
  •  Wash your hands frequently with warm, soapy water for at least 20 seconds
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash
  • Avoid people who are sick with respiratory symptoms
  • Clean frequently touched surfaces


Check the following resources for up to date information on COVID 19:

American Association of Port Authorities

CDC Coronavirus    

State of Texas Department of Health  

Galveston County Health Distric

Cruise Lines International Association

Carnival Cruise Lines

Royal Caribbean Cruise Line