The Port Cruise Terminal Staff turns over ALL items to each shore staff on a daily basis, no matter where or when it was found. For inquiries regarding missing items, please contact the cruise line directly. Carnival Cruise Line You can send your inquiry to firstname.lastname@example.org. Please provide a detailed description of the item(s) in question as well as the last place seen. Disney Cruise Line You can call (407) 566-3734. Royal Caribbean Cruise Line You can call (800) 256-6649.